Our caregivers mean the world to us. Here are some of the things they have to say!
I wanted to take a moment to thank you for the wonderful care you provided to my father and mother during the past year. I can’t speak highly enough of your dedication, expertise, responsiveness and compassion in dealing with our family.At every hurdle, every medical emergency, every bump in the road, you were there doing what you do best.
If there are Angels on Earth, Maria R. undoubtedly has her wings. She took excellent care of both my parents in their time of need and always went the extra mile to make sure they were comfortable and had their needs met. She did this with compassion and love and my parents felt immediately at ease with her and thought of her as more family than employee.
I will ways be grateful to you for helping our family when we couldn’t be there and offering respite even when we were. As a health care professional who is well aware off all the difficulties inherent in our field, I would wholeheartedly recommend your services to anyone who is looking for compassionate, gentle and expert care.
Sincerely, Debbie MCkinney, MD
To Whom It May Concern:
This letter is to express the appreciation of the Baumgarten Family for the outstanding services provided by the Alzheimer’s Care Resource Center for our mother Annis Baumgarden. Our mother has been a client since January, 2002, due to a stroke following open heart surgery. The requirement for full-time care management is ongoing and the dedication of your Care Manager, to see that we have the assistance needed with high quality care has been above and beyond the diligence normally seen in the workplace today.
What ever we have ask of your staff, have been supplied with great attention to detail and wonderful follow-up, to be sure, as well. The Alzheimer’s Care Resource Center’s interaction with the Baumgarten family, which includes our father, and three siblings, has always been caring and professional. We are all very pro-active in Annis’s care, and at no time has the staff made us feel as though we were being a nuisance; in fact just the opposite is true. We are made to feel that our involvement is appreciated. The aides that have been referred to us by The Caregiver’s Cottage have been well matched for the assistance required and the personalities needed to mesh with our family.
I have needed to speak with your finance department on occasion for some explanation on financial issues and have always found your financial staff to be helpful and professional. Once again, they have met the need of whatever I have requested of them. We are writing this letter as a letter of recommendation for The Alzheimer’s Care Resource Center, and it’s staff, as a tribute to their work ethic and professionalism.
Merlyn B. Johnson, daughter For the Baumgarten Family
We have not formally met but we were both sitting at the same table for the Literacy luncheon. It so happens that my father came home from a nursing home the previous Monday and I had arranged home care for him through an agency recommended by the case worker at the nursing facility. My Mom had just told me some disconcerting service issues right before I walked into the lunch. I knew I would have to change services and then you sat down and I saw your name badge.
Upon returning from lunch, I looked you up in the directory and immediately called your company. First and foremost, your staff was so amazing, competent and professional. The level of comfort and confidence I had in your organization was immediate. Effective this past Sunday, The Alzheimer’s Care Resource Center has been the care management provider for my family. Thank you for running such a wonderful business and for giving my brother and I the peace of mind we needed with respect to our father’s needs.
“My wife has Alzheimer’s disease and won’t go to day care. I can’t put her into an assisted living facility yet and I am alone here with no family. The staff at the Alzheimer’s Care Resource Center spent a great deal of time helping me and teaching me how to help my wife. I learned how to keep my wife busy and stimulated right in our own home, how to help her shower when she doesn’t want to and how to use different techniques to distract her. With their help, I got myself into a support group where I have a chance to relate to others that are going through the same thing as me. Without the Alzheimer’s Care Resource Center,I don’t know where we’d be”.
Sam, West Palm Beach
The Alzheimer’s Care Resource Center is the only non-profit organization in Palm Beach, Broward and Martin County focused strictly on meeting the needs of Alzheimer’s and dementia caregivers.
Call the Alzheimer’s Care Resource Center today at 561-588-4545 to learn more about our services. Our door is always open for you!